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Privacy Policy

 

This Privacy Policy applies to Livomiva (hereinafter referred to as “we” or “us”) and governs personal information collected through our online store.

1. Scope of This Policy

This Policy applies to activities related to the collection, use, and storage of information when users browse our website, view products, place orders, create an account, contact support, or otherwise interact with us.

2. Data Collection & Technical Tools (Including Cookies)

We may collect personal information in the following ways:

  • Information voluntarily provided when placing an order or submitting forms

  • Contact, delivery, and payment details provided during checkout

  • Activity data generated through browsing and interacting with the website

  • Technology-based tools such as Cookies used to remember preferences, maintain functionality, and analyze website usage

Users may manage or disable Cookies in their browser settings; however, this may affect certain features.

3. How Information Is Used & Shared

We may use collected information for the following purposes:

  • Processing orders and providing customer support

  • Enhancing website functionality and improving the shopping experience

  • Sending notifications related to orders and account activity

Information will not be sold, rented, or shared unnecessarily. It may be shared only when necessary, including:

  • Service providers assisting with order fulfillment (e.g., shipping partners)

  • When disclosure is required under applicable procedures

  • To safeguard user, transactional, or platform integrity

Data sharing is limited to the purpose required and safeguarded appropriately.

4. Data Retention & Cookie Consent

  • Personal information is retained only for the duration necessary to fulfill collection purposes

  • Cookies are stored on the user’s device to support website performance and analytics

  • Continued browsing or use of the site constitutes acknowledgment and consent to Cookie usage
    Users may revoke Cookie preferences through browser settings at any time

5. User Rights

Users have control over their personal information and may request to:

  • Access the information retained by us

  • Update, correct, or modify inaccurate details

  • Request deletion of information, where legally permitted

  • Withdraw previously granted permissions

Users may exercise these rights by contacting us using the details provided below.

6. Legal Basis for Data Processing (Including GDPR Grounds)

We rely on the following lawful bases recognized under GDPR when processing personal information:

  1. Performance of a Contract – Required to process orders, support transactions, and provide purchased items

  2. Explicit Consent – Applicable for newsletter subscriptions or where users choose to receive marketing communications

  3. Compliance with Legal Obligations – Including requirements related to tax, accounting, and regulatory record-keeping

  4. Legitimate Interests – Supporting user experience improvements, operational efficiency, and preventing fraud

Contact Us

For questions regarding privacy or to request assistance related to personal data, please contact us:

Address: 283 Bleecker St 1R, Brooklyn, NY 11237, US
Phone: +1 (631) 235-2880
Email: support@livomiva.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)